Today.Az » SEO & E-Marketing » SEO for the iPad
03 October 2011 [15:42] - Today.Az
When the iPad first came out, like many people, I didn't really get it. My initial thoughts were something along the lines of "Steve... what the hell?! You've produced a giant iPod and are somehow trying to claim its some sort of brilliant new product." I resolved never to buy one, considering it simply a folly for overly wealthy businessmen or an iPod designed for the visually impaired.
18 months later, a lot of words have had to be eaten with very little garnish or dressing. Now the proud owner of an iPad 2, I consider the tablet to be the coolest gadget ever made and the piece of technology I use most at home and when out and about.
My belief is that the form-factor of the tablet PC will become the primary device for personal computing over the coming decade and will form conduit for the bulk of consumer search queries.
While this “tablet revolution” may end up meaning very little for the classic SEO model, unaffecting the nature of link-building, keyword targeting, on-page optimisation, content creation or social media; It will form a catalyst of change for the world of CRO, analytics and offer new vertical opportunities so far mostly untapped...
In this post I hope to scratch the surface of things that will need to be considered by the SEO community going forward.
Why the iPad?
Tablets have been common-place now for a over year and a half. Yet, the world as a whole, still seems relatively baffled by them. Where do they fit in relation to the notebook and the smart-phone? Are they a mobile device or a static home-based device? Are they more useful in a personal or a business environment?
The answers to these questions remain somewhat elusive as we see tablet devices used creatively and strategically in numerous different arenas for multiple different purposes, but without a singular, uniting core function.
In beginning to question the exact USP of the iPad, it becomes clear that the mutually exclusive definition of “personal computer” and “mobile device” is broadly defunct, false dichotomy.
By displaying multifunctional appeal, eluding concrete definition, yet morphing its value and form to fit the subjective perspective of the user, the Tablet PC defines itself as a post-modern tool for personal computing - doing nothing particularly new, but a number of things much better, than any other device.
The defining feature of the tablet is clearly its UI. While the touch screen technology used in smart-phones and tablets is essentially the same, the way that translates to end usability differs considerably. The size of tablet allows for multiple fingers to be used simultaneously, allowing for a wider frame of user interaction with content previously viewed primarily on laptops or desktops; made navigable through the integration of a full two-handed QWERTY keyboard.
The touch-screen tablet interface on the iPad is extremely intuitive, feeling responsive, flexible and mutable to the chosen behaviours of its user. Using the device feels effortless compared with the computing via a keyboard and mouse, requiring considerably less mental investment or formal effort.
When we are on a desktop/laptop computer, we are normally entirely using a computer; unable to be simultaneously cooking, brushing our teeth, watching the television or walking to work. The same is not true of a tablet device, where the “pick up and play” nature of the hardware and operating systems allows for genuine multi-tasking and partial engagement with technology.
As such, the tablet perfectly fits the frame for what the PC always felt a bit forced into, casual web usage and content consumption. Most of the time we use the web in a personal frame, it is for an immediate task - be that finding the answer to a question, reading the news, communicating with our friends or making a necessary basic purchase.
Last week Amazon announced the Kindle Fire, a tablet with a similar 7inch 16:9 form-factor to the Blackberry Playbook and the original Samsung Galaxy Tab.
The fire looks to be an incredible product and an un-missible bargain
at $199 (£130), but while the eBooks, music, movies and gaming
functionality on the Fire may be superb, I do not think it will prove to
be a viable or productive device for mobile computing and therefore
search. I played with the original Galaxy Tab for a while when it
was released and found it the screen far too small and restrictive,
with too low a resolution to be used effectively as a tablet computer.
It was not large enough to be more functional than a large smart-phone,
yet too cumbersome to be used instead of one. I expect the same to be
broadly true of the Playbook and the Fire. For my money, the 9-10
Inch 4:3 screen will push forwards and the main tablet form factor for
years to come, with screen-size slightly expanding to 11-12 inches, -
increasing when technology allows for smaller, lighter batteries and
even thinner devices. Until the Android UX improves and the App store
expands dramatically and a hardware manufacturer is able to produce a
device with design quality on par with the iPad for significantly less
cost, I can’t see Apple’s sales figures or market share slowing down
anytime soon. Even if the iPad doesn’t gain users, it probably won't
lose many due to the core Apple ecosystem i.e. those with iPhones, Macs
etc will probably not switch to Android. According to technology
research firm Gartner 69.7 million tablets were sold his year, of which a
vast 68.7% were iPads. While Microsoft may eventually produce an
exciting iOS competitor with Windows 8, this release is still a way off
and with the luke-warm consumer reception to Windows Phone 7, one does
have to wonder whether Ballmer and co will enthusiastically turn up just
a bit too late for the party, arriving to discover the revellers have
long-ago passed out drunk on Steve Jobs’ sleek, minimalistic, unibody
aluminium sofas. Therefore, I think it’s worth putting time and
development resource into optimising for the iPad form factor, treating
it as the only current tablet device worthy of consideration for
site-optimisation. The iPad, what is it good for? absolutely nothing The iPad crosses the boundaries between mobile and desktop, being of particular value in the following locations and situations: The
iPad is great for finding out the names of actors, undertaking research
alongside informational programming or casually engaging with twitter
while keeping up to the date with the latest sit-com. This
morning, I could not be bothered to move into my living room to watch
the Rugby World Cup matches at 8am GMT, so kept up to date with all the
action without leaving my bed. This felt awesome, even if it was just
laziness on an unprecedented scale. - As a complementary device for meetings & conferences.
In
an age of earth shatteringly boring powerpoint presentations, the iPad
is a welcome visitor to help liven up even the dullest of boardroom
presentation. You can easily pass round presentations, videos and images
with the rest of the room. Trains
and planes are not designed with laptops in mind. The iPad’s shape,
size, weight and battery life take away the cumbersome hassle of trying
to do work on the move. Not only books, but also reports, PDFs, articles and newspapers are a breeze to look through while on the move or multi-tasking. Particularly
for casual browsing and quick enquiries, where the effort of loading up
a PC seems unwarranted - the Tablet is the go-to device. Happiness
is best when shared and the iPad works really well for watching Youtube
videos with friends, reading articles together or sharing holiday
snaps. Which sites are likely to get the most traffic?
My hypothesis is that sites in certain niches are likely to see more growth from tablet devices than others.
Everyone who has currently bought an iPad will have tethered it to a personal desktop or notebook pc. While this will change going forward, with the introduction of iOS 5, most tablet owners will still have access to a desktop or laptop and probably a smart phone too, meaning they have an option for devices to search from.
Due to usability factors such as screen-size, technical incompatibilities, typing efficiency and to the poor integration of tabbing within the native Safari Browser; the iPad is not suitable for heavy or sustained internet usage, the kind of which you are likely to do at work or when undertaking serious research.
Where the iPad comes into its own is with quick, frivolous tasks and I think this nature is beginning to manifest itself in the sites generating the most tablet traffic. The graph below shows the percentage growth of access from iPads for Distilled clients in a variety of different niches.
TV & Media A Distilled Client in the TV &
Entertainment Niche has had considerable growth of traffic from iPads
over recent months, while maintaining a steady level of traffic across
the board. Year on year for the month of august, traffic from iPads has
grown from 0.47% of total traffic, to 2.52% of total traffic. While this
may sound like only a small fraction of overall traffic, this growth
represents a 400% increase. Meanwhile traffic from Windows devices
reduced considerably over that time frame, by about 9.5% from 82.49 to
72.95%. The further development of excellent TV & media apps
such as TVguide, Sky remote record, Netflix & IMBD should be
increasing the amount of traffic driven to entertainment and media sites
via the iPad, as people choose not to switch devices in order to find
out the name of that actor, or when the next episode of a certain
program is on. Travel & Tourism If you’re going
abroad, a tablet is great way to keep up with your communication and
computing on the move, without worrying yourself over luggage allowance
or battery life. Ticketing sites, restaurants, hotels and activity
planning businesses should start to see sustained growth in visits from
tablets. Leisure E-commerce If you’re making a major
purchase, such as a car, business insurance or an engagement ring you’re
going to want to meticulously check through different options, from
multiple providers and make copious notes on all the actions as you go.
This sort of purchase is unlikely to be undertaken from the armchair
with iPad in-hand, however smaller, more frequent purchases often are.
The touch screen interface can be a fantastic way to browse through the
kind of items that don’t require as much research and planning. For
example, when searching for a gift for a friend, people will often
browse a store on a sofa while perhaps taking into account other's
opinions. News & Information Resources We have all
been in the situation where in the midst of a heated argument one side
reaches for the last resort: Wikipedia. Alongside the smart phone a
tablet is the ideal device for quick information retrieval on a
particular topic of reference. Tablets also provide a great way to
consume journalistic content as demonstrated in this recent article from Net Magazine.
If you run a content aggregation site, a popular blog or a news
resource – prepare for a shift in the devices comprising your overall
traffic. Social For some reason everybody, when amongst
friends and family, usually groans when somebody reaches for their
mobile phone or laptop to access a social network. This stigma has so
far managed to find itself inapplicable to tablets, their users and
their peers. The pedantry associated with social network browsing on a
phone isn’t applicable and the giant expedition that requires setting up
a laptop with charger doesn’t make it seem like too much of an aside
from maintaining the current real-life social setup. A tablet is a
complement to a group trying to include, perhaps talk about or explore
others who aren’t in their immediate vicinity. Technical Optimisation
Flash The
iPad doesn’t support flash and from the vehemently stubborn quality of
the comments made by Apple on this matter, I think it’s pretty safe to
assume the iPad won’t be supporting flash anytime in the future either. The
SEO world have been pretty negative on flash for some-time, given
Google’s inability to crawl it, but if you need another reason to take
it down or convert your content to HTML5, here it is. Creating
flash-style HTML5 content sounds extremely daunting to those of us
without a front-end development background, but it really needn’t be.
Check out Tom Anthony’s post on how to fix common issues with HTML5 and these sites for good tutorials: HMTL5 Rocks W3 Schools Hype,
a program for Mac OS X program allows even layman’s to create smart
looking interactive HTML5 content and costs only $29.99 on the Mac App
store. Site Speed Most of the time, tablets will run off
reasonably speedy Wi-fi connections in homes, offices and coffee shops.
But on trains, buses, cars, in airports and in meetings at other
offices, iPads with the capability will often rely on their 3G
connectivity to provide internet services. The BBC recently conducted a comprehensive survey of 3G availability around the UK, which showed patchy connections in many areas outside of the major cities. Despite
an often advertised speed of 7.2Mbps for 3g connections, the BBC found
most UK users get speeds of about 1.5Mbps, if stationary. In moving
vehicles, connections can slow to a sloth like 284kbit/s – not enough to
consistently stream video from YouTube. For iPad users opting to tether
their device to their phone’s 3G connection for mobile browsing, the
same sort of connection speeds apply. This data simply reinforces the value of a fast loading, well constructed site, most easily achieved through: - Ensuring your images aren’t bigger than they need to be
- Combining External Javascript
- Minimizing DNS lookups
For tutorials on how to achieve these and more hot site-speed tips, check out Craig Bradford’s guide Make an iPad friendly site, but not a duplicate Mobile
websites create unnecessary duplicate content, which can have bad
consequences for your crawl bandwidth and keyword targeting, yet most
desktop sites are not ideal for use on either smart phones or tablets. The
best solution is to serve different versions of the same site,
perfectly optimised for each device, through changing CSS. Check out CSS zen garden to see how the same content can be delivered in totally different visual styles. If
you have built a mobile version of your website which you automatically
serve to mobile devices, ensure this does not happen for users on an
iPad. Although I can’t find any research to back this up (I’d be
interested to hear if anybody else can), I expect that the vast majority
of web browsing on tablets is done in landscape mode, where most
full-sized sites can be navigated without any difficulty. The only
reason I can see for supplying a mobile site to an iPad is if the
full-sized site contains heavy elements of flash, which you are
reluctant to lose. Conversion Rate Optimisation
Simplify the check-out/conversion process Using
the keyboard on a tablet is a little bit arduous. In small doses, it’s
not a problem, but typing stuff in does often require the user to put
down the device and engage two-hands on the keypad. If you’re looking
for a simple conversion to purchase, try to minimise the amount of
content a user has to manually input. This can be achieved by: - Only forcing the user to input the minimum amount of data you require
- Using cookies to store data from previous visits
- Automatically matching addresses from postcode/zipcode inputs
- Allowing payment through paypal
Create an App My
iPad has a folder on it labelled “Shopping”. If I have something i wish
to buy, then my first port of call will be the two clicks required to
open up one of the apps in this folder, rather than the lengthy process
of searching Google then trawling the results. Ebay, Asos, Amazon and
Ocado have all done really good iPad apps which are worth taking a look
at for anyone with an E-commerce focus. Apps allow you to permanently store your payment details and ensure you can produce a graphically rich online store without the concern of page loading times. While an app will likely provide conversions in its own right, they are also valuable tools for generating brand-trust and can act as fantastic bits of linkbait for improving overall domain authority.
Pagination
Scrolling through lengthy pages is a breeze on a tablet, requiring only a casual flick of the finger to move the page down. Clicking through to another page, however, can be time consuming – especially if the clickable icons are difficult to locate and the page contains heavy graphical content.
That’s not to say that you shouldn’t paginate content when serving tablet devices, providing your “next” and “previous” icons are suitably tablet friendly, but simply that the visual impact of long pages is not such an issue.
Tabbing
While there are decent third party browsers available for the iPad; particularly Opera Mobile, Diigo Browser and Dolphin HD, the vast majority of users (around 96%) use only the native Safari browser, which currently offers an inelegant solution to tabbing.
If you’ve set all your external links to open up in a new tab or
window in order to keep users on your site, beware that this may have an
adverse effect for iPad users. Clicking back on the iPad is not nearly
as dull or time consuming as going back to a page in another window. Scrollers & multitouch Smart use of HTML5 and CSS3 allows you to integrate scrollers and multitouch into your site delivery, as seen in Google tablet search and the upcoming BBC site redesign, currently in beta testing. The best of use tablet UI and architecture is where traditional
vertical scrolling is combined with horizontal navigation, to allow a
great deal of content to be delivered on a single page. This lessens the
need for tabbing and 3+ click journeys to deep pages; which feel
irksome on the iPad, while allowing users to locate content without
spending a long time finger-flicking through giant pages. Check out the way my previous company, LocateTV, integrated horizontal navigation, and the way the extremely pretty Sky News App displays big pages of rich content. Button Size Fingers are bigger than cursors and therefore
require more space to be clicked. Having to zoom-in in order to make a
selection gets extremely tiring, so nip this issue in the bud by making
small adjustments to your CSS. Downloads for Quality Content One
of the most useful and natural functions for the iPad is as a portable
eReader. The iBooks application contains an extensive bookstore,
offering a wide variety of both paid and free content. The iBooks App
also works as the primary PDF reader on the iPad, allowing you to
bookmark places, zoom in and out and store the content in an extremely
visually appealing library. One way we can utilise this
functionality as website optimisers is to ensure quality content is PDF
downloadable, giving users to option to store our content on their
tablet device for viewing in environments absence of an internet
connection. With many iPads only offering Wi-fi connectivity and
frequent usage in internet free areas such as the London Underground,
having offline readable content can improve long-term user engagement. Two ways to make effective use of this would be to ensure that any HQ content you produce has a PDF download option as per the SEOmoz Beginner's Guide
or hitting mail subscribers with PDF versions of your new content so
they can quickly upload it to iBooks in the morning before beginning the
train journey into work. An iPad in portrait mode has a width of 728px , considerably less than the average 15 inch laptop monitor screen, which clocks in at about 1440px. It’s best to test out your PDF document on an iPad so you avoid the need to excessively zoom in and out in order to make the text legible.
With the introduction of Apple’s reading list into the latest version of Safari on OS X Lion, expect iOS 5 on the iPad to provide an integrated system, which may open up more possibilities in off-line downloadable content. Analytics
Google Analytics make it very simple for you to work out how much traffic your site is getting from iPads, by treating the device as an operating system entirely separate from iOS on the iPhone or iPod touch.
Just go to Visitors > Browser Capabilities > Operating Systems to see a basic report.
However, I think setting up an “Tablet” Advanced Segment is the best way to go with this, so you can include the appropriate Android versions and other tablet devices in overall analysis.
You may notice unusual referrers coming in through GA, ones which don’t drive any traffic from other devices. These will most likely be Apps and if you’re getting significant traffic off the back of these, it’s well worth delving a bit deeper to see if you can leverage further opportunities in this area.
The vast majority of traffic on the iPad will come through Safari, with small amounts through Opera mobile and other niche browsers. However, there are also a few other quasi-browsers that may pop up their heads. The Twitter app for the iPad contains an integrated webkit based browser, which should show up in GA as “Mozilla Compatible Agent”.
Don’t be immediately alarmed if you see higher than normal bounce
rates coming through from tablet traffic, it may be that many of these
visits are coming in via social references and through apps such as
twitter, Facebook, iReddit and Flipboard. The things to be wary of are
low times on site, low conversions and any pages which may contain iPad
hostile flash or aspx server-side scripts. The Future of Tablets
TV Companion Devices One
of the major futures for tablets will be as the “Second Screen” for
home-based broadcast media. When watching sport, meta-data will be
pushed live to the viewers phone and tablet, allowing them to browse
through statistics, replays, commentary and static shots. Users are
already beginning to make moves in this direction, with the plethora of
Sky Apps released for the iPad. The current function of “The Red
Button”, will be replaced by content wirelessly pushed to an App on a
tablet. For marketers, there will be opportunities within these
integrated broadcasts systems; be it ads, creative content or affiliate
recommendations. For example, imagine seeing the outfit a character is
wearing in a TV show, then being provided with an image and a link to an
E-commerce seller for that outfit on your tablet device. The
tablet will fulfill the main role as the TV companion device, as it’s
informal, flexible nature makes it much easier and less cumbersome to
use than a laptop while curled up on the sofa with most of your
attention focused on your big screen. Content Creation The
thing currently limiting tablets from becoming realistic content
creation devices is not the hardware, but the creative software. I
can foresee voice-activated document creation coming back into the fray
with tablets. While this technology has been around for a while, the
speed and accuracy of dictation software has held back any wide ranging
adoption. Tablets may become mainstream devices for illustration and
design, video and music creation once innovations in UI take the next
step and cloud syncing systems have been properly established to allow
heavy processing tasks to be shared with more powerful computers.
However, I do think it’s unlikely that heavy multitasking or database
creation will find a mainstream form within the tablet functionality. 4G Within
the next few years, along with phones, tablets will take advantage of
the 1Gbps 4G networks, improving the ability to watch HD videos on the
fly and edit large documents stored in the cloud. Operational Remotes – Media Libraries Apps
already exist to allow the iPad to be used as a remote mouse for Mac
computers or Apple TV and if you have the money and the tenacity to set
it up, it is possible to use a tablet device as a control for a large
home-media library stored on a static disk. I expect this functionality
will improve and expand going forward, with fully integrated media
control across devices, service providers and screens. Cloud Computing The
upcoming iCloud service will allow users to edit documents and content
originally created on their larger personal computer, while also
allowing access to their full iTunes library anywhere they have an
internet connection. Full cloud integration will lessen the need for
large hard discs and for users to pair any tablets with a desktop/laptop
personal computer. We will start to see more individuals having a
tablet as their only personal computing device and people in the same
household having personal tablets, while sharing the use of a larger
desktop/laptop machine.
/Seomoz/
|